CSU-wide Technology Instructional Pages (TIP) for Students, Faculty, and Staff
Fred Fuld (CSU East Bay, Concord Campus)
Marion Smith (CSU Dominguez Hills)
This project created TIPs, instructional web pages, that address
frequently asked questions that help desk and lab staff answer, such as
"How do I copy or import data from Excel to SPSS?" Many TIPs are being
developed and it is hoped that CATS will contribute to and use this
tool. www.concord.csueastbay.edu/csutips 
An Instrument for Assessing Online Facilitation
Joan Van Duzer (Humboldt State)
Bonnie Correia (CSU East Bay)
Cynthia Gautreau (CSU Fullerton)
Tonia Malone (Cal Poly San Luis Obispo)
Kathy Muñoz (Humboldt State)
Carole Robinson (Pasadena City College)
Margaret Scheffelin (Sacramento State)
This project developed a performance-evaluation instrument to guide
online course facilitators to instructional best practices. The
instrument recognizes the four distinct roles that an online course
facilitator assumes, as well as the way the responsibilities shift
during different intervals in an online course. The companion documents
offer suggested use of the instrument, as well as a Facilitator
Activity Record to help document the facilitator’s actions and comments
throughout the course. www.humboldt.edu/~aof
CATS is a professional development organization that promotes personal and professional excellence, and helps to reduce duplication on CSU campuses.
Final_Report.doc